Program Operations
Ensure strong, everyday operations: -Recruit mentors -Define eligibility for participants -Market the program
Screen potential mentors and mentees: -Require written applications -Conduct reference checks, such as, employment record, character reference, child abuse registry, driving record and criminal record checks -Conduct face to face interviews -Hold orientations
Train mentors: -Provide an overview of the program -Clarify roles, responsibilities and expectations -Discuss how to handle sensitive situations
Match mentors and mentees: -Use established criteria -Arrange an introduction between mentors and mentees -Ensure mentors, mentees and parents/caregivers understand and agree to the terms and conditions of program participation
Bring mentors and mentees together for mentoring sessions that fall within the program parameters: -Provide safe locations -Provide resources and materials for activities -Provide ongoing support, supervision and monitoring of mentoring relationships -Communicate regularly with participants and offer support; -Assist when needed to define next steps for achieving mentee goals -Bring mentors together to share ideas and support -Assist mentors and mentees whose relationship is not working out -Assure that appropriate documentation is done on a regular basis
Recognize the contribution of all program participants: -Make the community aware of the contributions made by mentors, supporters and funders -Actively solicit feedback from mentors and mentees regarding their experiences -Use information to refine program and retain mentors
Help mentors and mentees reach closure: -Conduct private, confidential interviews with mentors and mentees